Frequently Asked Questions
Everything you need to know about shopping with Merchbucket.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for unused and unwashed items in their original packaging. Please contact our support team to initiate a return authorization.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
Merchbucket accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products officially licensed?
Yes, we pride ourselves on providing high-quality, 100% officially licensed merchandise from your favorite brands, artists, and entertainment franchises.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact us within 1 hour of placement, and we will do our best to accommodate your request.